A message to our valued customers: Your wellbeing is at the heart of our response to COVID-19
Benjamin Moore Howard's Paint and Wallpaper remains open for business. We are implementing some changes to our service so that we can continue to serve the West Vancouver community responsibly:
1. CONTACTLESS ORDERING/DELIVERY encouraged:
If possible, please phone or email your paint and supply orders to :
Ph: (604) 922-2841, Email: email@example.com.
Payment over the phone by credit card is preferred.
Curb side delivery offered.
2. LIMITING NUMBER OF CUSTOMERS IN STORE
Our store remains open, but we are limiting customers to two at a time.
3. BC HEALTH REGULATIONS
For the health and safety of our customers and staff, we kindly ask all customers to keep the recommended social/physical distance of 2 metres (or 6 feet) and now
MASKS ARE REQUIRED. Thank you.
In-store and at home consultations for colour, wallpaper, window coverings and countertops are available abiding by health regulations: Physical distancing and wearing masks.
We also offer a virtual e-consultation service.
Please contact our designers for more information:
Leita Edwards, Phone: 604-COLOURS (604-265-6877); Email: Leita@livingcolourinteriors.com
Nancy DeVries, Phone: 604-833-7568; Email: firstname.lastname@example.org
5. REDUCED STORE HOURS Effective March 19th:
Monday to Friday - 8:30 am - 4:30 pm
Saturday - 10:00 am - 4:00 pm
Sunday - Closed.
When Bob Hathaway founded South Bay Paints in 1990, he made community his primary focus.
We proudly donated funds to Cal Fire to support the Fire fighters and First Responders who are working tirelessly to keep Santa Clara and Santa Cruz Counties safe. Get up-to-date information on current fires and containment from Cal Fire here.
To First Responders, Veterans, and Military Families serving our community, we want to give back. We have created a special First Responder’s Discount and a Military Discount valid at any of our three stores. They will not expire, and they offer the best rate South Bay Paints can offer. We’ll be here when you’re ready to start a project, and so will our contractors. Call or stop by today to redeem your First Responder’s or Military Discount. Find promo code details here. And if you’re seeking a paint contractor, we can refer you to highly-qualified and reputable contractors who meet your specific needs.
Nothing means more to us than the health and safety of our customers, staff, and community. We adhere
to all Santa Clara County
COVID-19 procedures and best practices. For your convenience, we continue to offer phone orders and curbside delivery.
South Bay Paints COVID-19 Procedures
Masks are required to enter the store. If you plan to shop inside, please come prepared with a mask.
Limit 3 customers at a time inside. To enable proper social distancing, we are limiting the number of customers to 3 inside at a time. We respectfully ask that you maintain a 6-foot distance from other customers while you shop for sundries or wait for help.
We provide hand sanitizer in decision area and at the counters. Please use it before and after touching surfaces. We also have checkout procedures to minimize contact at checkout.
We frequently clean all high-touch areas of the stores and we have plexiglass shields for the checkout counters.
Please know that we do our best to deliver a positive customer experience while keeping our community
and staff safe. If you are in a rush, it's best to call ahead so that we can have your order ready
in a timely manner.
If it looks like there is a line to enter the store, we ask that you maintain a 6-foot distance from other shoppers and staff. You may also wait in your car and call us to place your order. We will notify you once it is ready. For the most up-to-date information regarding COVID-19 near your job sites, please refer to https://covid19.ca.gov/